Summary

The Playcore Southern Fulfillment Center is seeking an experienced and highly skilled Microsoft Dynamics 365 Finance and Operations (D365 F&O) and Customer Engagement (CE) Technical Resource to join our team. In this role, you will be responsible for coordinating upgrades, designing, developing, implementing, and maintaining technical solutions in Microsoft D365 F&O and CE to meet the needs of our business.

Essential Duties and Responsibilities

• Solution Development: Design, coordinate development, testing, and implementation of technical solutions in Microsoft D365 F&O and CE, including customizations, extensions, integrations, and workflows.
• Configuration and Customization: Coordinate the configuration and customization of D365 F&O and CE applications to align with business requirements.
• Integration: Design and implement data integrations between D365 F&O, CE, and other systems, using tools such as Power Automate, Power Apps, and Azure Logic Apps.
• Data Migration: Plan and execute data migration activities, ensuring data accuracy and consistency during the transition.
• Technical Support: Provide technical support and troubleshooting assistance to users, addressing issues related to D365 F&O and CE solutions.
• Documentation: Create and maintain technical documentation, including solution design documents, development standards, and best practices.
• Collaboration: Collaborate with functional consultants, business analysts, and other technical resources to deliver high-quality solutions.
• Upgrades and Maintenance: Stay updated with the latest Microsoft D365 updates and assist with system upgrades and maintenance tasks, as necessary.
• Training: Conduct training sessions for end-users and provide knowledge transfer to business teams.

Education and/or Experience

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Microsoft certifications in Dynamics 365 F&O and CE (e.g., MB-300, MB-400, MB-200) are a plus.
• Proven experience in implementing and customizing Microsoft Dynamics 365 F&O and CE solutions.
• Strong programming skills in technologies such as X++, C#, .NET, JavaScript, DataVerse, and SQL.
• Experience with Power Platform (Power Apps, Power Automate) and Azure services.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and in a team.

Preferred Skills

• Experience with Azure DevOps or other version control systems.
• Knowledge of best practices in software development and solution architecture.
• Familiarity with agile project methodologies.
• Previous experience in industries such as manufacturing or finance is a plus.

Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Must have the ability to write routine reports and correspondence as well as be able to speak effectively before groups of customers or employees of the organization.

Other Skills

• Excellent oral and written communication skills and an ability to work well within a team and project environment.
• Background must demonstrate the ability to operate effectively within a complex, dynamic environment.
• Commitment to keeping abreast of technology and sharing that knowledge with others.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will frequently walk and sit; use hands and fingers, handle or feel; reach with hands and arms and talk or listen.

The employee will occasionally lift and/or move up to 25 pounds. (50 pounds is the max)

Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually quiet, except in the manufacturing environment where PPE may be required.

PlayCore is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit (or call, or email...) 256-845-5610 or Hr@gametime.com