After School Matters provides Chicago high school teens with high quality, after-school and summer opportunities to explore and develop their talents while gaining critical skills for work, college and beyond. Since 1991, more than 350,000 teens have participated in our hands-on, project-based after-school and summer programs in the arts, communications and leadership, sports and STEM (Science, Technology, Engineering and Math). Programs take place at locations throughout the city including Chicago public high schools, Chicago Park District and Chicago Public Library locations, community organizations, downtown at the Gallery 37 Center for the Arts, in Belmont Cragin at our Michael and Karyn Lutz Center for After School Matters, and in the Pullman community at the new Gately Center for After School Matters. For more information, visit www.afterschoolmatters.org.

Summary of Position:

Are you interested in public health and youth work? Join After School Matters this school year to gain training and experience in COVID-19 contact tracing for teen programs. Contact tracing experience is preferred but not required.

ASM's Contact Tracing Interns will provide critical support in mitigating the spread of COVID-19. The interns will be trained in the basics of the virus and contact tracing. Working in collaboration with the Program Quality and Compliance Department, Contact Tracing Interns will communicate with individuals who may have been exposed; complete questionnaire to obtain symptom information and potential exposure to other individuals; refer individuals for testing and/or supportive services where appropriate; provide instructions for self-quarantine. They must comply with all training regarding confidentiality and the handling of personally identifiable information; and follow all scripts, policies and procedures established for the program.

This is a part-time position expected to work 20 hours per week starting ASAP to June 30, 2022.

Major Duties and Responsibilities:

• Complete assessment/questionnaire for potential COVID-19 positive cases;
• Document responses to questionnaire and other relevant info gathered from interview;
• Work with multiple teams to execute the next steps and notification process outlined in the policies and procedures in the program;
• Contact individuals to discuss their potential exposure and provide approved information on self-quarantine procedures, what to do if symptoms develop, and if appropriate, make referrals for testing or other resources;
• Communicate with colleagues, supervisors and the public in a professional and empathetic manner;
• Systematically collect and record information in a centralized database;
• Maintain regular, frequent contact with supervisor;
• Conduct other related duties as assigned.

Supervisory Responsibilities:

• None

Knowledge, Skills and Abilities:

• Good customer service and communication skills
• Strong attention to detail
• Highly organized and able to juggle multiple tasks simultaneously without sacrificing quality or accuracy
• Ability to work flexibly in a changing environment
• Proficient computer skills
• Ability to maintain confidentiality
• Ability to work with minimal supervision and follow through, with a sense of urgency
• Excellent interpersonal skills and ability to interact professionally, appropriately and effectively with a wide range of culturally diverse individuals during a time of crisis and distress.
• Excellent ability to think critically and communicate both verbally and in writing in a professional and empathetic manner
• Equally comfortable working individually and within a team environment that emphasizes collaboration

Qualifications:

• Must be 18 years of age or older
• Experience conducting telephone interviews, a plus
• Contact tracing experience, a plus
• Associate's degree or two years toward a college degree required. Bachelor's degree preferred. Candidates with a background or earning in counseling/psychology/social work, education, health administration, nursing, public health are encouraged to apply. Candidates earning specialized certificates are also encouraged to apply (e.g., health education specialist, medical case management, vision and hearing screening).
• Spanish-speaking, a plus

Physical Demands:

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to sit and work at a computer for long periods of time.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is not exposed to weather conditions.
• The noise level in the work environment is usually moderate.

How to Apply:

Apply by submitting a resume, cover letter, and application here: https://afterschoolmatters.applytojob.com/apply/

EEO:

After School Matters is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, military discharge status, age, marital status, parental status, or source of income.

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