Mission Lifeline Director ( Limited Duration)
Job Description
Note: This position is limited in duration based on a two year grant. Position is subject to elimination if new funded is not secured.
Join the American Heart Association and take your career on a Mission - to build healthier lives, free of cardiovascular diseases and stroke. The Founders Affiliate of the American Heart Association is recruiting to fill Director Mission Lifeline position in either of Wallingford, CT, or Framingham, MA offices. Territory covered by this position will include CT, MA, RI and potentially other areas through the Northeast.
The Director, Mission: Lifeline will be primarily responsible for the coordination, development and implementation of regional systems for treating ST-elevation myocardial infarction patients. The responsibility will include development of key partner relationships and customer relationships, to include key customers from: ' PCI and Non-PCI hospitals ' Quality improvement organizations ' State health departments ' EMS agencies ' Payer groups and organizations ' State Hospital Association Quality Staff Other duties will be based on implementation responsibilities assigned by the Affiliate VP of Government Relations and/or Quality Improvement.
Major Responsibilities:
- Develop key EMS leadership relationships and coordinate integration of EMS into systems of STEMI care.
- Promote partnership between system stakeholders sharing STEMI population of a community- EMS, non-PCI center & PCI center staff including emergency medicine and nursing, cardiac catheterization lab staff and cardiology, administration and quality improvement staff.
- Identifying, cultivating and maintaining key market stakeholder relationships impacting program goals such as: local business coalitions, hospital systems or health plans.
- Assist Affiliate VP of Government Relations and/or Quality Improvement. in strategically assessing the regional and affiliate health care environment for AMI patients in all markets across the region. Based on the assessment, cultivate and manage key stakeholders to promote and endorse the Mission: Lifeline program.
- Work closely with VPs and Directors, Government Relations, Emergency Cardiovascular Care, Communications, Cultural Health Initiatives and Development to integrate Mission: Lifeline opportunities into relationships, including but not limited to: state Quality Improvement Organization (QIO),Department of Health, Health Plans, State Hospital Association, Health Care Business Coalitions, professional medical societies, individual hospitals, EMS agencies, payer groups and local chapters of ACC (or other state or specialty society related to specific module implementation).
- Serve as a clinical and technical advisor to Directors of Government Relations & Quality Improvement with respect to system development and treatment of AMI patients.
- Serve as Mission: Lifeline contact for EMS agencies and hospital relationships impacting program goals as assigned by Affiliate VP of Government Relations and/or Quality Improvement Work with QI staff and other agencies to encourage ongoing collection and evaluation of reperfusion outcome data Interact with appropriate affiliate staff and volunteers to leverage opportunities and provide seamless customer relationship management.
- Facilitating all regional elements of the Mission: Lifeline program, under the supervision of the Affiliate VP of Government Relations and/or Quality Improvement.
- Encourage and influence non-PCI hospitals, PCI hospitals and EMS agency program participation
- Evaluate the current state of AMI care, systematic changes likely to improve the likelihood and speed of therapy, education and supporting materials regarding the ACC/AHA guidelines
- Review and evaluate data monitoring and handling to determine consistency of data collected from various sources; recommend changes and modifications to systems as required to ensure timeliness, accuracy and efficiency. Coordinate, participate in, and/or facilitate education surrounding Mission: Lifeline Maintain liaison with stakeholder participants
- Respond to inquiries about the program according to established policies and procedures.
- Prepare reports and analyses setting forth progress, roadblocks, and appropriate recommendations for project success and/or conclusions as requested.
- Travel to project stakeholder sites to conduct invited site visits and provide educational assistance. Solicitation of project funding with Development staff.
- Other duties as assigned by the Affiliate VP of Government Relations and/or Quality Improvement .
Please review the experience section below to see if you meet the qualifications for this position. Attracting talented, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow. And we do.
To apply for this position or to see other opportunities with the American Heart Association please visit www.heart.org/careers. We no longer accept mailed, faxed or e-mailed resumes. Please apply for positions directly through our website. Only those candidates deemed most qualified by the hiring manager will be contacted to interview. The American Heart Association is an Equal Opportunity Employer and works to prohibit discrimination and to assure fair and uniform treatment of applicants and employees in all aspects of Human Resources administration without regard to political or religious opinions or affiliations, membership or non-membership in employee organizations, age, sex, disability, race, color, national origin, religion, sexual orientation, marital status or any other non-merit factor.
The requirements listed below are representative of the knowledge, skills and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Two years hospital or EMS experience: clinical or quality improvement Project management experience
- Experience in building and managing relationships with external alliances
- Ability to travel up to 50%, primarily in the defined territory.
- Cardiac care knowledge/experience
- Experience in successful relationship management to accomplish goals
- Understands the functions, resources and operations of non-profits
- Ability to work outside standard hours as needed, including occasional evenings and weekends.
- Ability to use Microsoft products, computer software, run reports and maintain accurate data.
- Satisfactory background checks.
Education:
Bachelor's degree in Nursing, Science, Health Care, or Public Health from an accredited university preferred. College coursework combined with related experience may be substituted for a degree. Related experience may be substituted as follows: 1 years experience equates to 1 full time year of higher education.
Experience:
Must have at least 2 years of experience in healthcare: clinical or quality improvement. This experience may also count towards satisfying this position's educational requirement. Nonprofit experience preferred.
